Returns Policy

Amber Automation does it's best to insure that all items are as described and in the condition stated. Assume all items are used unless described as new in the auction description. If we can test an item we will, but assume all items are untested, unless stated otherwise in the auction description. Please remember that all sales are final. No returns, no refunds, and no exchanges. So please ask questions before you bid on an item.

Please use our checkout link at the bottom of the auction or in the email you will receive from us to complete your auction within three days. Using any other method will delay your order. Electronic payments are expected within 3 days. Checks/money orders within 10 days. Any item unpaid after 10 days will be put back up for auction and an unpaid item dispute will be filed. We prefer VISA/MASTERCARD but will accept PayPal, money orders, and checks.

Shipping is based on a fixed price, per item basis to the lower 48 states. We ship Monday through Friday and most items ship within three days. Shipping on multiple auction wins is automatically combined in our shopping cart when you claim your item(s). Please use the payment link provided in the auction or we will not be able to combine shipping, and processing your order will be delayed. Most domestic orders ship by USPS with Delivery Confirmation, heavier items may ship via UPS or FEDEX. We can not ship to PO, APO, etc... You must provide us with a real street address to ship to. Some of the items we sell ship directly from the factory. You will receive tracking info via e-mail from us when your item(s) ship(s). Shipping outside the USA may be available on request. E-mail us for info. Insurance is optional. We will not be held responsible for any shipping damage.